Interactive voice response (IVR) is free of charge for users of Yettel network, while calls made from other networks are charged at the standard price of calls.
IVR scheme:
| Key | Menu |
| 1 | Offers |
| 2 | Card blockage |
| 3 | Balance checking and information about current account |
| 4 | More information about offers |
| 8 | Current offer |
| 9 | Agent - conversation in English |
| 0 | Agent - conversation in Serbian |