Deposits

CONSUMER SUPPORT FAQ DEPOSITS

How can I open sight deposit and what are the conditions for opening?

If you have an active current account, you can open sight saving via Internet or mobile application, in the Product Catalog, Sight Deposit. The opening of the savings account ends online, without arriving in the bank and without submitting any documentation. After opening sight savings, you need to transfer funds by selecting the Internal transfer option in the My Accounts option.

Can a person authorized by current account have insight into my savings account?

A person authorized by your current account does not have access to your savings account.

How can I close my sight deposit?

You can close the savings account on the Internet or mobile application, in the Selfcare , My profile, Close account, selecting the option to close the sight savings.

How can I get an statement from a savings account?

Savings account statement is available as part of a common monthly statement for all accounts, and you can download it to the internet and mobile application, on the My Accounts, Current Account, Account Details, List of statements.

Are the funds from the sight savings account always available to me?

Funds from sight deposits are always available to you. You can transfer funds to your current account at any time by selecting the Internal Transfer option on the home page of your Internet or mobile app. Interest is posted on the last day of the month, and is calculated on a daily basis for the amount of funds on the savings account.

Can I have more than one savings account deposits?

You can have multiple accounts savings deposits.

Can a non-resident open a savings account?

Savings account can be opened by non-residents.

How can I open term deposit?

You can open term savings on the Internet or mobile application, on the Product Catalog, Term Deposit. The opening of the savings account ends online, without arriving in the bank and without submitting any documentation. After the acceptance of the indicative offer, the term deposit account is opened, and the money from the current account is automatically transferred to the savings account in the amount entered on the calculator.

What are the preconditions for opening term deposit?

To open term deposit, you need to have an active current account and that the available balance on the current account at the time of opening the savings is equal to or greater than the amount deposited, and a minimum amount is 60,000 dinars.

How many saving accounts can I open and what is the maximum amount I can pay in ?

The number of time savings accounts is unlimited and the maximum total amount on the savings accounts is 20,000,000 dinars, while the maximum amount of 3,000,000 dinars is deposited in one term time deposit account.

How is the interest computed and is it taxed?

The interest is computed by applying the conformal method. The interest is fixed, annual. The contracted interest is computed after the time period of 12 months expires, when the total amount (interest + principal) is transferred to the current account. No tax is paid on the interest earned on time dinar savings.

How can I file a request for cancellation of term deposit?

You can file a request for full early cancellation of term deposit in your bank application on the Selfcare, My profile, Close account by selecting option for closing term deposit. After closing term deposit, money is automatically transferred to the current account.

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