You can apply for a cash loan if you have a resident status and open a current account in Mobi Banka. You can apply for a cash loan through an internet application on the path Product Catalog / Loan products/ Cash Loan or Cash Refinancing Loans. You can also apply in any Yettel shop or call Customer Service at 063 9005.

If you have an account opened with Mobi Banka and a permanent residence permit in the territory of the Republic of Serbia, a resident status, and if you are an employee or you are a pensioner, you can apply for a loan through the internet application. For more information about the documentation that you need to provide for the application, visit this link.

You can check the status of filed cash loan request in your Internet or mobile application, option Self care/Applications status.

When applying for a cash loan, there are no costs, i.e. there is no fee for the authorization, and query at the Credit Bureau.

You can also use a cash loan to refinance a loan, a credit card, a overdraft, or any other credit product at Mobi Banka or other banks. You need to submit a request through the Internet application on the path Product Catalog, Loan products, Cash Loan with Refinancing. In addition to the approval documentation, it is also necessary to provide a Debit Relief Certificate from another bank for the obligations that you want to refinance. When activating cash loans, Mobi Banka will directly transfer the funds for refinancing to another bank, and the rest of the funds will be transferred to your current account.

• Directly at Mobi Banka’s ATMs, using debit card or mCash service via mobile phone
• Via internet or mobile application, or with standing order if you have a current account in another bank
• At Mobi Banka branch, Omladinskih brigada 88, 11070 Belgrade
• In other domestic banks, post office and payment institutions

The interest rate is calculated by applying the conformal method. The interest is fixed, annual.

You can see the remaining debt and the repayment amount of your cash loan on the home page of the Internet and mobile applications, as well as on the My Accounts, Loans, Cash Loan, Details page. You can also download a statement that is available on the Internet and the mobile application of the bank on the My Accounts, Loans, Cash Loans, Details, List of statements. The statement shows the remaining amount of debt, as well as other loan details, on the day of the last settlement.

You can repay your cash loan even before agreed term of repayment, fully or in part, by making an internal transfer from your current account to the loan line by selecting the option My accounts/Internal transfer. In case of partial repayment, you need to pay a minimum of three instalments. Early cash loan repayment doesn't include any charges.

In case of early partial repayment, the amount of monthly instalment shall be proportionally lowered in relation to the remaining amount of total debt, till the expiry of agreed repayment date. The new repayment plan will be available in the bank application on the path: Selfcare/My documents. In case of complete early repayment, the Certificate of settled obligations will be sent to you at the registered email address.

The Certificate of settled obligations will be sent to you at the registered email address in 5 working days from closing a loan. Making this certificate is free of charge.

You can get a confirmation of the balance of the debt by calling our Customer Service at the number 063 9005 or by sending request for it to email banka@mobibanka.rs. The fee for making the certificate is RSD 400, and you need to provide this amount in the current account when submitting a request. The confirmation will be delivered to you on the next working day.