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In relation to the health situation caused by the onset of coronavirus disease 2019 (COVID-19) throughout the world and the country, Mobi Banka is making all reasonable efforts to meet your daily financial needs, all the while taking care about the health and safety of its customers, employees and business community. Here you may find relevant information and recommendations in the form of preemptive measures and safeguards in the following period.

 
 

Safe online

finance management





Learn how to take full advantage of mobile banking while at home!





 
 

Benefits for

Mobi Bank Customers



To provide customers with additional financial support, Mobi Bank has introduced additional benefits.



 
 

Offer for 
Moratorium





The moratorium is a deadlock on the repayment of liabilities on credit products used by the Bank's customers. 




 
 

Important announcements

 
The Bank’s Contact Centre’s and Mobi Bank branch working hours Automatic Extension of the Overdraft during the State of Emergency Notice for customers 65 years of age and older
 

With its digital services, the Bank is here whenever you need it!

 
 
 

Always here for you!


The Bank’s Contact Centre’s working hours on business days are 9 am to 8 pm, and on weekends 9 am to 5 pm. Our online support is available via the chat channel on the web page online.mobibanka.rs, via the “Get help” option, during same hours.

Opening hours of Mobi Bank branch in Omladinskih brigada 88: Monday to Friday from 09.00 to 15.00.
Use one of the following options and contact our Contact Centre for support, inquiry or advice:
- Call 063 - 9005 (we strongly recommend sending an e-mail due to a potentially large number of calls and long hold time)
- Our online support is available via the chat channel on the web page online.mobibanka.rs, via the “Get help” option, on business days from 9 am to 8 pm, and on weekends from 9 am to 5 pm.
- Requests in the web and mobile application inbox   
- Send an e-mail to banka@mobibanka.rs 
- Facebook, Twitter or Instagram 

The data safety and health of Mobi Banka’s customers, associates, employees and community are our number one business priority. We will continue to monitor the current state of affairs and consider additional support measures and activities as required. Please visit this page for relevant and timely information about any developments.
Be healthy and stay safe!