Notification about fake survey on social media

Dear Users,

A fake profile has appeared on social media using the name and logo of Mobi Banka, inviting users to fill out a fraudulent survey on an unsecured website to allegedly receive a cash prize and mobile phones as part of the bank's 10th anniversary celebration.

For the safety of your data, please do not access this survey or provide your personal information. Additionally, we remind you not to disclose your data and credentials for accessing applications to anyone and not to save them in your browser.

If you have already accessed the website and entered your card details or provided your credentials, please immediately check the connected devices in the Mobi Banka app under My Bank/Connected Devices or in the Yettel Bank app under Settings/Manage Devices and remove any unknown devices. We also ask you to contact our Contact Center at 063/9005 as soon as possible.

Each credit card transaction (at POS, ATM or web), in the minimal amount of 2.000 RSD can be divided into installments, if it's executed in the current month.

Whether the credit card transaction is executed or pending, it can be divided into installments. This service is available via application, in the option Credit card transaction details.

Notification about the introduction of a payment account with basic services and payment account name change

In accordance with the Decision of the National Bank of Serbia on the payment account with basic services, which applies from August 19, 2022, Mobi Banka offers customers the possibility of opening and maintaining a payment account with basic services, from the mentioned date.

Users of all payment accounts, i.e. payment account packages, have the right to request opening of the account with basic services, from August 19, 2022.

EXCHANGE OFFICE RATES, COMFORT OF APPLICATION

At Mobi Banka we aim to offer very attractive currency exchange rates to our customers through our mobile or web app. 

Mobi Banka provides real-time exchange rate updates for euro, the most frequently used foreign currency in Serbia, to stay up-to-date with foreign exchange market movements.